Frequently Asked Questions
What Type Of Footwear Can I Find In A Foot Petals Store Online?
Foot Petals is a family store. Thus, you would be able to find all types of footwear for men, women, kids, school and sports. We also offer vast varieties of accessories and foot care products. We request you to check out our online stores for the latest in technology and Brands.
How Often Do New Products Arrive In The Online Stores?
New products arrive to the stores almost every week. We launch two collections every year, for Spring-Summer, Eid-Ul-Fitr/Azha and Fall-Winter. Product launches are spaced out to bring to our customers, new styles and fresh products throughout the season.
How do I place an order?
Orders can be placed while navigating our website as a registered user or even as a guest user. On any product page, select your size, choose the quantity you wish to purchase, and then press the “Add to Cart” button. This will open up your shopping cart where you may choose to continue shopping or head on to checkout.
On the checkout page, you may add/confirm your personal and shipping information, select payment option, enter any discount vouchers (if applicable), and review your order before clicking on “Complete Order”.
How will my parcel be delivered?
Parcel will be delivered at your doorstep by a courier company. . When the parcel will be delivered, you will have to sign it as proof of delivery. In case of customer's unavailability, two attempts will be made by the courier company and afterward, the order will be returned to the company.
How long will it take for my order to be delivered?
Delivery generally takes 5-7 business days. Please note that dispatches are not made over the weekend or on public holidays.
What if an incorrect/incomplete order is delivered to me?
We take all measures to ensure that you receive your correct order. However, in case an item is missing or incorrect, you can get in touch with our Customer Support center to rectify this.